Last updated: 11.12.2025
Welcome to Beanternet, operated by Beanternet GmbH (“we”, “us”, “our”). These Terms & Conditions govern all purchases and interactions on our website. By using our services, you agree to these terms.
We provide products to both Consumers (B2C) and Business Clients (B2B). Business customers may be required to provide a valid VAT/UID number. Additional commercial terms may apply.
All products, descriptions, and prices listed on our website are subject to change. Product images are for illustration and may differ from actual items.
Prices include VAT for consumers and exclude VAT for eligible business customers. Payments are accepted through the available checkout methods.
Submitting an order constitutes a binding purchase offer. A contract is formed once we send an order confirmation via email.
Delivery times and shipping fees are shown during checkout. We are not responsible for delays caused by carriers or external circumstances.
Consumers may have withdrawal rights according to law. Opened food products (such as coffee) cannot be returned. Business orders generally cannot be returned unless defective.
Defective products must be reported promptly. Remedies may include replacement, repair, or refund.
Customers are responsible for account security. We may suspend accounts in case of misuse.
All website content is protected by intellectual property laws and may not be reused without permission.
Personal data is handled according to our Privacy Policy.
We are not liable for indirect damages, business losses (B2B), or delays caused by third-party carriers.
These terms are governed by the laws of Austria. The exclusive place of jurisdiction is Vienna unless consumer laws state otherwise.